Privacy Policy

BE ON STAGE, a simplified joint-stock company (SAS) with a share capital of €10,000, SIREN 108 138 140, 22 avenue Pierre 1er de Serbie, 75116 Paris, France, is the controller of the processing described below. You can reach us at any time at contact@be-on-stage.com.

No data protection officer has been appointed to date. Any question about your personal data can be sent to contact@be-on-stage.com.

Data you provide to us

• Identity and contact details: last name, first name, date of birth, email address, mobile phone number, city and country.
• Account and profile: nickname, artist name, biography, profile picture, music genres, social networks and, depending on your profile: occupation, organization, distributor, description, talent scout references.
• Published content: music, videos, photos, live streams, events, and the related descriptions and metadata.
• Consents: acceptance of the terms and of this policy and, for minors, the authorization of their legal representative (identity, relationship, contact details).
• Exchanges with us: the content of your support requests and reports.
• Notification data: device tokens required to send push notifications.
• Purchase data: status and dates of your Premium subscription, purchases of packs and CLAPS balance. Payments are processed by Apple or Google: BE ON STAGE has no access to any bank card data.
• Payout data (Premium artists): to pay out in euros the CLAPS you receive, your identity and bank details are collected directly by our licensed payment provider to be completed: provider .

Usage data

• Connection data: IP address, connection dates and times, device identifier, browser or device type, operating system, language and time zone.
• Engagement data: plays, views, shares, likes, follows, profile visits and spottings, used to build the content feeds and to compute artists' audience statistics.

Data from third parties

We may receive information from our technical providers (hosting, video delivery, audience measurement, error monitoring) and from Apple and Google (confirmation of a subscription purchase or cancellation), strictly necessary for the service to work.

The website uses cookies that are strictly necessary for it to work (session, security, preferences) and a self-hosted audience measurement solution (Matomo), configured to limit the data collected. No advertising cookies are placed, and your data is neither sold nor shared for targeted advertising.

You can set your browser to refuse cookies at any time; refusing the necessary cookies may however prevent some features from working. We recognize the Global Privacy Control (GPC) signal as a valid objection to the placement of non-essential trackers.

Your data is accessible to the authorized internal teams of BE ON STAGE and to our processors, who act on our instructions and solely for the purposes described above:

• hosting of the infrastructure and databases (Myjungly, to be completed: hosting provider );
• storage and delivery of files and live videos (Cloudflare);
• sending of transactional emails (Brevo) and SMS (to be completed: SMS provider );
• sending of push notifications (Firebase Cloud Messaging, Google);
• in-app purchases (Apple, Google);
• payout of CLAPS to artists (licensed payment provider, to be completed: provider );
• audience measurement (Matomo) and technical error monitoring (Sentry).

Some information you publish (artist name, nickname, profile picture, biography, content, engagement counters) is by nature visible to the other users of the platform, including talent scouts. Talent scouts can also see the city, country, social networks and minor status of artists subscribed to the Premium plan. Your email address and phone number are not disclosed to them, with a single exception, subject to your explicit agreement and described below.

When a talent scout declares having signed a contract with an artist you follow, we ask whether you agree to your contact details being passed on to them: your public name, your email address and your mobile phone number, and nothing else. You have 10 days to answer; if you do not answer, the request is declined and nothing is passed on. You can withdraw your agreement at any time, including after giving it: the professional then no longer has access to your contact details through the platform. We cannot, however, retrieve information they may already have viewed or kept on their side, for which they become responsible within the meaning of the regulations.

Finally, your data may be disclosed to administrative or judicial authorities when the law requires us to do so.

Some of our providers, in particular Cloudflare, Google and Apple, may process data outside the European Union. These transfers are governed by the mechanisms recognized by the General Data Protection Regulation, in particular the European Commission's standard contractual clauses or an adequacy decision.

• Account and profile data: for as long as the account exists, then up to 3 years after your last activity.
• Account deletion: the account and its content are removed from the platform immediately, then the data is kept for 90 days before being permanently erased, unless the law requires it to be kept.
• Published content: until you delete it or close your account.
• Parental authorization: until the user concerned comes of age, then for the applicable limitation period.
• Agreement or refusal to pass on your contact details to a professional: for as long as the account exists, as proof of your choice.
• Connection data: 12 months, in accordance with legal obligations.
• Reports and moderation decisions: to be completed: period .
• Audience statistics: in aggregated form, with no time limit.
• Accounting documents and supporting records: 10 years.

The platform is open to people aged 13 and over. The registration of a user under 15 is subject to the authorization of their legal representative, obtained by email through a dedicated form. Without this authorization, the account is not activated and the data provided is deleted. An artist's minor status is visible to talent scouts, so that they can adapt their approaches.

The legal representative may at any time withdraw their consent and request the deletion of their child's account and data by writing to contact@be-on-stage.com.

We implement appropriate technical and organizational measures: encryption of communications, passwordless authentication through single-use, time-limited links, encryption at rest of the most sensitive data, access segregation and logging. As no system is infallible, we cannot guarantee absolute security.

Under the General Data Protection Regulation and the French Data Protection Act (loi « Informatique et Libertés »), you have the following rights:

• Access: obtain confirmation that your data is processed and receive a copy of it.
• Rectification: correct inaccurate or incomplete data.
• Erasure: request the deletion of your data, within the limits set by law.
• Restriction: request the temporary suspension of a processing operation.
• Objection: object to processing based on our legitimate interest, and to direct marketing without having to give a reason.
• Portability: receive your data in a structured, commonly used format.
• Withdrawal of consent: at any time, without affecting processing already carried out.
• Post-mortem instructions: decide what happens to your data after your death.

You can exercise these rights from the app or by email to contact@be-on-stage.com. Proof of identity may be requested in case of reasonable doubt. We answer within one month, which may be extended by two months for complex requests.

If you are not satisfied with our answer, you can lodge a complaint with the French data protection authority, the Commission nationale de l'informatique et des libertés (CNIL), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, www.cnil.fr.

This policy may be updated to reflect changes in our practices or for operational, legal or regulatory reasons. Any new version is published on this page with its update date; substantial changes are notified to you by email or in the app.

For any question about this policy or the processing of your data:

BE ON STAGE — 22 avenue Pierre 1er de Serbie, 75116 Paris, France.